| Textbook | Kips Information Technology Class 10 |
| Subject Code | 402 |
| Part | A |
| Unit | Unit-1 Communication Skills |
| Chapter | 2 Communication Cycle |
| Other Chapters Solutions | Kips IT Class 10 Solutions |
Contents
- A. Select the correct option.
- B. Fill in the Blanks.
- C. Write T for True and F for False.
- D. Answer the Following Questions.
- What is meant by a ‘Communication Cycle’.
- Describe the principles of effective communication.
- What is the importance of feedback?
- What factors should be considered while giving descriptive feedback?
A. Select the correct option.
1. Communication is a process of sharing information between two or more people.
- Description
- Communication
- Transition
2. When a receiver gets a message, he sends back a Response.
- Card
- Mobile
- Response
3. The Quicker the response, the more effective is the communication cycle.
- Slower
- Quicker
- Clear
4. Positive feedback suggests a need for change in the mode of communication.
- Positive
- Negative
- Mechanical
5. Descriptive feedback includes Specific information in the form of written comments or verbal conservations.
- General guidance
- Specific information
- General rules
B. Fill in the Blanks.
1. The Communication process enlists the steps we take to comprehend each other properly.
2. Right feedback given at the right time can lead the students towards their Desired goal.
3. Non-specific feedback gives a vague response to the receiver.
4. Encoding refers to how the sender wishes to communicate the message.
5. Specific feedback provides detailed information relating to a task or the individual’s performance.
C. Write T for True and F for False.
1. A communication cycle does not include social media outlets. – FALSE
2. Decoding refers to how the receiver interprets the message, depending on his circumstances and understanding. – TRUE
3. If no feedback is given, it indicates agreement or reluctance in accepting ideas. – FALSE
4. A receiver is the person for whom the message is intended. – TRUE
5. Feedback can enhance a student’s confidence, self-awareness, and enthusiasm for learning. – TRUE
D. Answer the Following Questions.
What is meant by a ‘Communication Cycle’.
In the communication process, one person is a sender who conveys a message to another person for a group of persons) known as the receiver. When the receiver gets the message, he acknowledges it and sends back a response. This leads to a cyclic process known as a Communication cycle.
Describe the principles of effective communication.
The principles of effective communication are as follows:
Simple language: The language used in communication should be simple. It should be understandable by both the sender and the receiver.
Definite: The communication should be definite, i.e., its aim should be clear in the mind of the sender.
Complete and Concise: The information provided in the communication should be complete and to the point.
Appropriate medium: A proper medium of communication should be used, taking several factors into account such as timing, the distance between the sender and the receiver, and the nature of the interaction.
Authentic: Information given should be factual, i.e., it should not be misleading or false..
Courteous: The sender should be polite and courteous while communicating. It helps in building a healthy relationship.
What is the importance of feedback?
Feedback is required to continue the process of active communication. It can be effective only when it is heard, interpreted, and accepted. It determines the way forward. Feedback helps people to get on track. It guides them to know how others perceive their performance.
Feedback is a vital part of effective learning as it gives clear guidance to the students on how to improve their knowledge and performance. It can enhance a student’s confidence, self-awareness, and enthusiasm for learning. Depending on the feedback, one can take the right action for the next step.
What factors should be considered while giving descriptive feedback?
Following factors should be considered while giving descriptive feedback:
Goal-Oriented: Feedback should be given keeping the aim of learning in mind, as students work towards achieving the learning objective. Many a time, students are unaware of the learning aim. They should know what their learning aim is and how they are going to achieve it.
Actionable: When students have knowledge but do not know where to apply it, they lose interest in learning. Hence, their experience should be put to use by giving them specific direction.
User-Friendly: The feedback should be given in an easy-to-understand language so that students can comprehend what they are supposed to do to achieve the learning aim. Otherwise, the feedback provided to them will prove to be worthless.
Timely: The students should receive the feedback on time, i.e., when it is still possible for them to put it to use. The feedback needs to be given to them when they are still striving for their goal, not when they have already achieved it.
Continuous: Feedback should be given continuously, along with instructions. This enables the students to remain focused on their goal.
Consistent: The students should be given consistent feedback. Otherwise, they will not be able to rely on it, and in turn, will not be able to follow it.
